Financial Policy

Payment is due at the time of service unless other arrangements have been made in advance. For your convenience we accept Visa, MasterCard and Discover.  We also accept checks, cash, or debit card.  If you have questions regarding your account, please contact us at Charlotte Office Phone Number 704-536-6774.

If you have dental insurance, we will estimate your co-pay once you arrive in our office. Following treatment, payment of your estimated portion will be expected. We will file your insurance on your behalf and have benefits directed to our office. If there is a balance after your insurance pays or if your insurance has not paid after 45 days, we will contact you and payment will be due. If your insurance payment leaves a credit on your account, we will issue you a refund. Your insurance coverage depends on the specifics of your plan and how much of your annual benefit you have used. We cannot control what your insurance company will or will not pay.  We will do all we can to help you get your maximum benefit. 

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Our office works with a third party company called CareCredit. CareCredit is a healthcare company that provides you a line of credit accepted at many dental, medical and veterinary offices. We offer a six month interest free payment plan through CareCredit. Please click on the appropriate link below for more information or to apply.

information on carecredit

carecredit application